Texas Glam and Plants, LLC - Terms and Conditions


Last Updated: 03/30/2025

Welcome to Texas Glam and Plants, LLC! The terms "we," "us," "our," "Jeci," and "Texas Glam and Plants, LLC" refer to our company, and "you" refers to users of our website. By accessing or purchasing from our site, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Information

1.1 These Terms and Conditions apply to all users of our website, including customers, vendors, and browsers.
1.2 By accessing or purchasing from our site, you acknowledge that you have read, understood, and agreed to these terms.

2. Products and Availability

2.1 We specialize in selling plants and jewelry. Product descriptions, images, and prices are subject to change at any time without notice.
2.2 While we strive for accuracy, we do not guarantee that product descriptions or pricing are always error-free.
2.3 Plants are living items and may slightly vary in size, color, and appearance from product images.

3. Orders and Payment

3.1 All orders are subject to availability and confirmation of payment.
3.2 We accept payments via [list payment methods: credit cards, PayPal, etc.].
3.3 If a payment is declined or an order cannot be fulfilled, we reserve the right to cancel the order and issue a refund if applicable.

4. Shipping and Delivery

4.1 We currently ship only within Texas, United States. Processing times are [insert estimated time] before dispatch.
4.2 Shipping costs and estimated delivery times are displayed at checkout.
4.3 We are not responsible for delays caused by couriers, weather, or unforeseen circumstances.
4.4 Live plants require special packaging. We do our best to ensure safe delivery, but minor damages may occur during transit.

5. Returns and Refunds

5.1 Refund Eligibility

Refunds will be processed only under the following conditions:

  • The item is defective or damaged upon arrival.
  • The wrong item was delivered to you.

Once a refund request is approved, we will process the refund to your original payment method. Please allow up to 10 business days for the refund to be completed. Processing times may vary depending on your bank or credit card company policies.

Shipping costs are non-refundable.

5.2 Exceptions / Non-Refundable Items

We cannot accept returns or provide refunds for the following items:

  • Jewelry (including handmade jewelry)
  • Plants (except in cases of defects or damage)
  • Perishable goods (such as food, flowers, trees, soil, or plants)
  • Custom products (including special orders or personalized items)
  • Personal care goods (such as beauty products)
  • Hazardous materials, flammable liquids, or gases

If you alter the packaging, soil, or repot the plant, there will be absolutely no exceptions, and you will forfeit the option for a refund.

5.3 Order Cancellations

  • Orders can be canceled within 24 hours of purchase for a full refund.
  • Orders that have already been processed or shipped cannot be canceled.

5.4 Exchanges

Because plants are perishable, we are unable to offer exchanges at this time.

5.5 Important Notes

  • Returns and refunds are not accepted for sale items, clearance items, last-chance items, or gift cards.
  • If you have any questions regarding the eligibility of an item for a refund or need further assistance, please contact us at support@txglam.com.

5.6 How to Request a Refund

To initiate a refund request, please email support@txglam.com and include the following details:

  • Your order number
  • Clear, close-up photos of the damaged product (if applicable)
  • A brief explanation of the reason for the refund request

We will evaluate your request and respond within 3 business days with further instructions.

5.7 Changes to This Refund Policy

Texas Glam and Plants, LLC reserves the right to modify or update this refund policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

6. Intellectual Property

6.1 All content, including images, logos, and text, on this website is the property of Texas Glam and Plants, LLC and may not be used without permission.

7. Limitation of Liability

7.1 We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
7.2 Some products may cause allergic reactions (e.g., certain plants or metal jewelry). It is the buyer’s responsibility to check for potential risks before purchasing.

8. Privacy Policy

8.1 Your personal information is collected and used in accordance with our Privacy Policy.

9. Changes to These Terms

9.1 We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page.

10. Contact Information

If you have any questions, please contact us at support@txglam.com.

By continuing to use our website and services, you acknowledge that you have read and agreed to these Terms and Conditions.

Texas Glam and Plants, LLC
Email: support@txglam.com